Awards for Osterley Park and House

National Trust

We protect historic houses, gardens, mills, coastline, forests, woods, fens, beaches, farmland, moorland, islands, archaeological remains, nature reserves, villages and pubs. Then we open them up for ever, for everyone.

Additional information on this classification scheme is available here.

Self-assessed Accessibility Information

Self-assessed Accessibility Information provides a list of available facilities and services, highlighted as being of key importance by disabled people.  Along with Access Statements, which provide a fuller written description of accessibility, it can help people with access needs make an informed choice as to whether accommodation, attractions, food & drink or shopping establishments meet their needs.

Self-Assessed Accessibility Details

Parking

  • YesDesignated parking for guests with disabilities
  • The surface of the car park and pathway leading to entrance:
    • Yesis solid
  • The route from the parking area to the entrance:
    • YesIs flat (i.e. without steps)
    • YesHas steps and no ramp

Public Areas

  • Level access (no steps/thresholds) or access by ramp or lift:
    • YesFrom the entrance to reception / ticket area
    • YesTo a specially adapted public toilet suitable for wheelchair users
    • YesTo the gift shop
  • YesGood contrast between the floor and walls
  • YesBaby changing facilities
  • YesVisitor information available in audio format
  • YesHearing loop installed in public areas

General

  • YesHearing loop system
  • YesSeating available for visitors with limited mobility
  • YesClear signage
  • YesWheelchairs provided
    • YesFree
  • YesRoutes/pathways suitable for wheelchair users or visitors with limited mobility
  • YesDisplays at suitable height for wheelchair users / children
  • YesAudible alarm system

Entrance

  • YesSteps to the main entrance
    • 20+
      Number of steps to entrance
    • YesHandrail by steps
  • YesEntrance is well lit

Food

  • YesLevel access (no steps/thresholds) or access by ramp or lift to cafeteria
  • YesGood contrast between the floor and walls
  • Restaurant / cafe provide meals for visitors with special dietary requirements:
    • YesGluten free (coeliacs)
    • YesVegetarian
  • YesSeating suitable for wheelchair users, ie moveable and good height for person sitting in a wheelchair
  • YesHigh chairs for children
  • YesChildren's menu