Contact Us


If you have an enquiry or wish to make a comment, you can send an email to We aim to respond to all emails as quickly as possible, but please bear with us if you don't receive an immediate response.

Richmond Borough Council's Customer Service Team can be contacted on 020 8891 1411. Please note that Customer Service will not be able to assist with accommodation bookings and that you will find most of the information available to them on this website.

You can pick up local leaflets at:
Civic Centre
44 York Street
Twickenham, UK, TW1 3BZ
Open: Monday-Thursday 9am-5:15pm and Friday 9am-5pm

How to get here

Take a South West Train to Twickenham. The Civic Centre is a 6 minutes' walk away from the railway station.

Buses: 33, 290, 490, H22, R68, R70, 281

View the Transport for London Journey Planner

Feedback about this website

We welcome feedback you might have about this website. Please email your comments to: